Caroline Quan has been working at New York University since 1999.
After serving one year as an Administrative Secretary in NYU’s Steinhardt School of Education’s graduate physical therapy program, Quan began working as the Administrative Aide II within the Office of Student-Athlete Excellence (OSAE).
Quan’s role includes overseeing various administrative responsibilities ranging from supervising undergraduate student employees to assisting with NCAA compliance, to assisting in coordinating the Intercollegiate Athletics Advisory Committee (IAAC) annual events.
The initial contact person for student-athletes seeking assistance or information concerning NCAA compliance and maintaining eligibility, Quan ensures that all aspects of the NYU athletics program and the university adhere to NCAA guidelines and regulations. She creates and implements templates for roster and recruitment processing and distributions while also managing prep work for all varsity student-athletes to complete NCAA and University requirements. Quan also monitors, updates, and distributes on-going roster changes and serves as a liaison for coaches to ensure compliance is met within the recruitment application process from the initial staging to full application enrollment.
Quan also works with other NYU offices for advisement meetings and tour set up for high-priority recruited students/recruits. Between maintaining accurate records and documentations, as well as updating roster distributions, she also processes recruits’ contact permission requests, transfer releases, and monitors application status progress while managing student-athletes’ “Absence Letter” requests and registration coding within the university’s in-house system.
In addition to those duties, Quan also supervises OSAE’s undergraduate student employees, managing job postings and hirings, creating work schedules, and delegating work tasks to student employees.
Recently, Quan began assisting in the coordination of the IAAC annual event, booking venues, placing food orders, overseeing the printing of the event program, and overseeing on-site operations. She also helps to maintain and update the student-athletes and senior staff guests lists.
Quan is an alum of NYU’s School of Professional Studies with a Bachelor of Arts degree in Social Sciences with a concentration in Human Resources.
